Privacy policy

This policy covers the CrossRestore website (crossrestore.com), the waitlist and the beta programme. CrossRestore is run by Cloud Recovery Solutions Pty Ltd (ABN 68 166 375 766), trading as Cloud Ready Solutions, based in Brisbane, Australia. In this policy, “we” means that company.

What we collect

• Your email address, when you join the waitlist.
• Beta details you choose to give us: name, company, country, role, whether you use NAKIVO, how many VMs you protect, which restore targets interest you, and any notes.
• Technical details: the country your connection comes from, the page that sent you here, and campaign tags in the link you followed. We do not store your IP address. We keep a one-way hash of it to stop spam sign-ups.
• Visit statistics from Vercel Web Analytics. It does not use cookies and does not identify you.

Why we use it

• To run the waitlist and tell you when the beta and Founding Partner seats open.
• To choose beta testers and plan which restore targets to support next.
• To reply when you contact us.
• To keep the website secure and free of automated abuse.

We only email you about CrossRestore. We do not sell or rent your details. If you are in the EU or UK, we rely on your consent for emails and on our legitimate interest for security and beta planning.

Who handles it for us

• Supabase stores the waitlist in Sydney, Australia.
• Resend sends our emails. It may process your email address in the United States.
• Vercel hosts the website on servers around the world.

Some of these providers are outside Australia. We use them because they protect data to a standard comparable to the Australian Privacy Principles.

How long we keep it

We keep your details while the waitlist and beta run, and after that while you remain interested in CrossRestore. You can ask us to delete them at any time.

Your choices

You can ask to see, correct or delete your details, or stop our emails, by writing to hello@crossrestore.com. Every email we send also tells you how to opt out. If you are not happy with how we handle a request, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au) or to the data protection authority where you live.

Changes

If we change this policy, we will update the date at the top of this page.